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The Occupational Certificate: Entrepreneurial Business Manager (SAQA ID 124447) is a QCTO occupational qualification registered on the Occupational Qualifications Sub-Framework (OQSF) at NQF Level 4 with 120 credits. The programme is designed to equip aspiring entrepreneurs, small business owners, and business managers with the practical knowledge, skills, and workplace experience required to establish, manage, and grow sustainable businesses in South Africa. It prepares learners to identify profitable business opportunities, develop innovative business concepts, secure funding, manage business operations, oversee financial performance, and implement effective marketing strategies while ensuring compliance with relevant legislation and industry best practices.
Throughout the programme, learners develop competencies in entrepreneurship, strategic planning, financial management, customer service, operations management, marketing, risk management, leadership, and business performance monitoring. The qualification combines knowledge modules, practical skills training, and workplace experience, enabling learners to apply entrepreneurial principles in real-world business environments. Upon successful completion, graduates will be able to confidently launch new ventures, improve the performance of existing businesses, create employment opportunities, and contribute to economic growth through sustainable entrepreneurship.
- Manager: John Mosweu
- Moderator: John Archie

The purpose of this qualification is to prepare a learner to function as a Municipal Finance Manager.
A Municipal Finance Manager leads, manages, implements, oversees, reports, and takes accountability and responsibility for the budget, financial and general matters of the Municipal Finance Management Act (MFMA) and supporting legislations thereof. A competent learner shall demonstrate among others the following attributes: honesty, punctuality, initiative, critical analysis, integrity, ethical, etc.
A qualified learner will be able to:
- Develop financial management policies in accordance with applicable legislation.
- Contribute towards good corporate governance and risk management.
- Uphold the audit and assurance processes.
- Analyse the municipal plans and provide strategic advice and direction on the allocation of the budget to planned service delivery priorities.
- Lead and manage financial and performance reporting processes to support accountability.
- Oversee the effective and efficient preparation and implementation of the municipality's annual budget.
- Oversee the supply chain management process.
Rationale:
The Municipal Finance Management Act (MFMA) requires the National Treasury (NT) to assist municipalities in building their capacity for efficient, effective, and transparent financial management. The municipal service delivery systems recognise the role played by competent workforce. This requires the Municipal Financial Managers to have the required competencies as prescribed in terms of the Constitution of South Africa and relevant local government and inter-governmental relations' legislation that will enable them to operate effectively and efficiently in a professional manner.
The qualification seeks to provide Municipal Finance practitioners with a foundation for professional certification in municipal finance. To this end, the qualification systematically combines the knowledge, practical skills and workplace experience required in a professional certification process. The focus is on the development of institutional leadership capability premised on professional certification. The area of work practice and, therefore, the skills demand have been informed by the legislative mandate analysis.
This qualification is aimed at developing Municipal Finance Managers who can provide strategic and operational leadership management in the municipal finance management cycle, including but not limited to: budgeting, planning, accounting, financial analysis, financial reporting, cash management, debt and liability management, supply chain management, financial management, and fiscal oversight within municipalities to improve financial management. The qualification is for learners who are holding financial, accounting and/ or economics related bachelor's degree, and are currently employed within various municipalities. Learners without a bachelor's degree in the above-mentioned fields shall be required to undertake the NQF level 6 certificate in the public finance to gain entry.
- Manager: John Mosweu

The End User Computing Advanced Course is designed for learners who have already mastered the fundamentals of computer applications and are ready to advance their digital competencies to a higher level. This course builds on core computing skills and equips learners with advanced knowledge and practical expertise needed to operate effectively in professional, academic, and business environments.
Through a structured curriculum, participants will explore advanced functionalities of word processing, spreadsheets, databases, and presentation software, while also developing skills in data analysis, system integration, and information management. Emphasis is placed on problem-solving, efficiency, and the ability to adapt digital tools to meet diverse workplace needs.
By completing this course, learners will:
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Apply advanced techniques in productivity software to streamline tasks and projects.
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Use data management and analysis tools to support decision-making.
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Develop professional-quality documents, reports, and presentations.
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Strengthen their digital literacy to operate confidently in technology-driven environments.
This course is accredited and aligned with workplace standards, ensuring that learners gain both recognized certification and practical skills that can be directly applied in the world of work. It is ideal for individuals seeking to enhance their career opportunities, improve efficiency, and demonstrate advanced end user computing capabilities.
- Manager: John Mosweu

The Intermediate End User Computing (EUC) course builds on foundational digital skills and is designed to enhance learners’ ability to use computers and applications with greater efficiency and confidence. This course focuses on developing more advanced techniques and problem-solving strategies, preparing learners to apply computing skills effectively in academic, professional, and business environments.
Key focus areas include:
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Advanced word processing, spreadsheet, and presentation functions
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Data organization, formatting, and analysis
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Effective use of the internet and email for productivity
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Improved file, folder, and system management
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Practical exercises that strengthen real-world application of computing skills
By completing this course, learners will not only deepen their technical proficiency but also gain the ability to use digital tools more strategically to improve productivity, accuracy, and communication. The Intermediate EUC course ensures that learners are well-prepared for more complex computing tasks and future advanced studies in end user computing.
- Manager: John Mosweu
- Moderator: Leah Van Lelyveld
End User Basic Computing is an introductory course designed to equip individuals with the essential computer skills needed to effectively use digital tools in everyday life, education, and the workplace. This course is ideal for beginners with little to no prior experience in computing.
Throughout the course, learners will become familiar with the fundamentals of computer hardware and software, learn how to navigate operating systems (such as Windows or macOS), and gain hands-on experience with common productivity applications like word processors, spreadsheets, and presentation tools. The course also covers basic internet usage, email communication, file management, and essential safety practices for working online.
By the end of this course, students will be able to confidently perform a wide range of computing tasks, solve common technical issues, and apply their skills to support both personal and professional goals. The course lays a strong foundation for further studies in information technology or more specialized computer training.
- Manager: John Mosweu
- Moderator: Moderator Moderator
- Teacher: Leah Van Lelyveld

- Course creator: Kerry de Jager

The purpose of this qualification is to prepare a learner to operate as a Project Manager. A Project Manager applies knowledge of project management to achieve project objectives in a specific field of application. A qualified learner will be able to:
- Initiate a project to address specific project objectives.
- Plan and prepare the delivery of a project.
- Execute and control the delivery of a project management plan.
- Manage the project close out process.
The qualification establishes a national standard for the training of fully qualified Project Managers and is closely aligned with international best practice.
- Manager: John Mosweu

Municipal finance operates in an environment of continuous change driven by legislative reforms, system upgrades, audit requirements, service delivery demands, and evolving governance standards. Effective change management is therefore critical to ensure that financial reforms, process improvements, and system implementations are successfully adopted and sustained within the municipality.
This Change Management course is designed to equip municipal finance officials, managers, and system users with the knowledge and practical tools required to manage change in a structured, controlled, and people-centred manner. The focus is on aligning financial processes, systems, and behaviours with municipal objectives while maintaining compliance with applicable legislation such as the MFMA, GRAP, and Treasury regulations.
Participants will gain an understanding of how change impacts financial operations including budgeting, revenue management, expenditure control, reporting, and financial governance. The course emphasises communication, stakeholder engagement, risk mitigation, and user adoption to minimise resistance and ensure continuity of financial services during periods of change.
By the end of this programme, delegates will be better positioned to lead, support, and sustain financial change initiatives that improve efficiency, accountability, and service delivery outcomes within the municipal environment.
- Manager: John Mosweu

The purpose of this Cyber Security Awareness Training Programme is to reduce human-related cyber risk within municipalities. While technology such as Sophos provides strong protection, employees remain the first and most important line of defence. This programme equips participants with the knowledge and behavioural skills required to prevent, identify, and respond to cyber threats in their daily work.
- Manager: John Mosweu
- Manager: John Mosweu

This course equips leaders and team members with the skills and strategies needed to foster resilience, manage conflict, and build a supportive, high-performing team culture. Through practical tools, real-world case studies, and reflective activities, you'll learn how to strengthen collaboration, navigate change, and promote emotional well-being. All essential elements for a resilient and successful team.
- Course creator: Treasure Masinga

Effective time management is a vital skill that empowers individuals to take control of their schedules, maximize productivity, and achieve both personal and professional goals.
By managing time efficiently, individuals can reduce stress, avoid last-minute pressures, and create a healthier balance between work and personal life.
This course is designed to equip students with practical tools, proven frameworks, and essential techniques to develop strong time management habits.
Throughout the program, students will learn how to set clear goals, prioritize tasks, minimize procrastination, and handle distractions effectively.
By applying these skills, students will not only improve their productivity but also enhance their decision-making, build greater confidence, and perform consistently under pressure—skills that are invaluable for academic success, career advancement, and personal growth.
- Course creator: Kerry de Jager
- Course creator: Mikaela Willemse

The Client Satisfaction Course is designed to equip employees with the skills and strategies needed to deliver outstanding customer service. Through seven structured modules, participants will learn effective communication techniques, handling inquiries and complaints, time management, customer relationship management (CRM), and continuous service improvement. This course emphasises practical applications, real-world scenarios, and actionable strategies to enhance customer interactions, increase satisfaction, and build long-term loyalty. By the end of the course, participants will be able to confidently manage customer needs, resolve conflicts professionally, and contribute to a strong customer-focused business culture.
- Course creator: Mikaela Willemse
This course provides a practical introduction to managing municipal investments and maintaining accurate investment records within the system. It is designed to guide users through the complete investment register process, from capturing and managing investment information to monitoring transactions, interest, maturities and related financial activities.
Throughout the course, you will work through step-by-step videos and practical demonstrations that explain how to use the Investment Register module effectively. The course also highlights the importance of maintaining accurate investment information to support financial reporting, monitoring and municipal financial management.
By completing this course, you will gain a better understanding of how to:
- Capture and maintain investment records.
- Manage investment details and related financial information.
- Process investment transactions.
- Record and manage investment interest.
- Monitor investment maturities and movements.
- Perform investment enquiries and access relevant information.
- Generate investment reports and extracts.
- Maintain accurate records to support municipal financial reporting and compliance.
The course is structured to provide a practical learning experience, enabling users to follow each process within the system and apply the knowledge gained in their day-to-day municipal finance activities.
- Manager: John Mosweu
- Course creator: Vuthlari Shingange
- Manager: John Mosweu
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange

Welcome to the Grants Register Course, designed to equip you with the knowledge and skills to effectively manage, record, and monitor grants within a South African municipal and public sector context.
In South Africa, grants play a crucial role in funding service delivery, infrastructure development, and supporting communities. The proper recording and management of these funds are essential to ensure accountability, transparency, and compliance with the Municipal Finance Management Act (MFMA), Public Finance Management Act (PFMA), and other related legislation.
This course will guide you through:
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Understanding the purpose and importance of the Grants Register.
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Recording and monitoring conditional and unconditional grants as per the Division Of Revenue Act.
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Ensuring compliance with financial reporting requirements, including mSCOA classifications.
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Strengthening internal controls to prevent mismanagement and audit queries.
By the end of the course, you will be able to maintain a Grants Register that meets audit standards, supports financial sustainability, and enhances trust between municipalities, national/provincial government, and the communities served.
- Manager: John Mosweu
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange
Welcome to the Integrated Development Plan (IDP) Module.
This course is designed to equip municipal officials with the knowledge and practical skills required to effectively plan, prepare, manage, and monitor municipal budgets that are aligned with strategic development priorities and legislative requirements.
The Integrated Development Plan (IDP) is the municipality’s principal strategic planning document. It provides a clear vision for service delivery, infrastructure development, and socio-economic growth within the municipality. The municipal budget is the financial expression of the IDP, ensuring that resources are allocated to achieve the goals and objectives identified during the planning process.
Throughout this module, participants will gain a comprehensive understanding of the relationship between the IDP and the municipal budgeting process. The course covers the legal framework governing municipal planning and budgeting, including the Municipal Finance Management Act (MFMA), the Municipal Systems Act (MSA), National Treasury regulations, and MSCOA requirements.
Using the Munsoft IDP system, participants will learn how to:
- Capture and maintain IDP strategic objectives, programmes, and projects.
- Develop and manage departmental and municipal budgets.
- Align projects with funding sources and MSCOA classifications.
- Prepare annual and medium-term budgets.
- Monitor budget performance and expenditure.
- Generate statutory reports and management information.
- Support compliance with legislative and National Treasury reporting requirements.
The module combines legislative knowledge with practical, system-based exercises to ensure participants can confidently perform their daily budgeting and planning responsibilities within the Munsoft Financial Management System.
By the end of this course, participants will be able to effectively manage the complete IDP and budgeting cycle, ensuring that municipal financial planning supports sustainable service delivery, sound governance, and informed decision-making.
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange

The General Ledger is the backbone of any financial management system, serving as the central repository for all financial transactions within an organisation. In a municipal environment, accurate and timely recording in the General Ledger is critical to ensuring compliance, transparency, and effective decision-making.
This course is designed to provide you with a comprehensive understanding of the General Ledger module within the Munsoft system. You will learn how to capture and manage journals, maintain account structures, perform reconciliations, and generate meaningful financial reports that support municipal operations and governance.
Through practical demonstrations and step-by-step guidance, this course will equip you with the skills and confidence to navigate the system efficiently, maintain data integrity, and contribute to accurate financial reporting processes.
Whether you are a beginner or looking to enhance your existing knowledge, this course will empower you to perform your role more effectively and ensure that your municipality’s financial records remain accurate, compliant, and audit-ready.
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange

Welcome to the Munsoft Stores Course, designed to provide municipal officials with the knowledge and practical skills required to effectively manage inventory and stores activities within the Munsoft Financial Management System.
The Stores module plays an important role in ensuring that municipal stock is accurately recorded, controlled, issued, received, and reported. Effective stores management supports sound financial management, strengthens internal controls, and helps municipalities maintain accurate information about stock held across their stores and facilities.
Throughout this course, you will learn how to navigate the Munsoft Stores module and perform key activities such as capturing and receiving stock, managing stock items, processing issues and returns, conducting stock adjustments, performing stock counts, and generating stores enquiries and reports.
By the end of this course, learners should have a practical understanding of how Stores transactions are processed in Munsoft and how these transactions contribute to accurate municipal financial and inventory records.
- Manager: John Mosweu


- Manager: John Mosweu

This module is concerned with vendors/suppliers that provide products or services to the municipality. These vendors often provide products or services that are used in municipal operations and projects. These suppliers need to register with the Central Supplier Database (CSD). CSD is a database that will serve as the source of all suppliers who wish to provide goods and services to municipalities.
This module will allow creditor transactions in compliance with National Treasury and provide accurate reports and enquiries that will assist with financial reporting.
- Manager: John Mosweu
The sundry debtor module works much the same as the consumer debtor module and have many features in common but is also a lot smaller than the consumer debtor module.
This course will look at the sundry account setup, billing, month-end and various reports, extracts and enquiries.
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange

Welcome to the Munsoft Contract Management Course!
This course provides a practical introduction to managing contracts within Munsoft, with a focus on the contract life cycle and the processes involved in effectively administering and monitoring municipal contracts.
Through a series of instructional videos, you will explore the different stages of the contract life cycle, from contract creation and capturing through to contract monitoring, financial management, amendments, performance management, and contract completion or closure.
The course is designed to help users understand how Munsoft supports contract management by providing a centralised system for recording contract information, monitoring contractual obligations, managing financial information, and maintaining an effective audit trail.
What You Will Learn
By completing this course, you will gain an understanding of:
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The contract management life cycle.
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Capturing and maintaining contract information in Munsoft.
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Managing contract values, dates, and key contractual details.
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Monitoring contract expenditure and invoicing.
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Managing contract amendments and variations.
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Monitoring contract performance and obligations.
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Managing contract milestones and important dates.
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Reviewing contract-related information and reports.
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Completing and closing contracts.
Course Approach
The course consists of short, focused videos that demonstrate the relevant Munsoft functionality and explain how each stage of the contract life cycle is managed.
Whether you are involved in contract administration, procurement, budgeting, project management, invoicing, or financial management, this course will help you understand how Munsoft supports effective contract management throughout the contract life cycle.
Let’s begin the journey through the Munsoft Contract Management Life Cycle.
- Course creator: Vuthlari Shingange
The Munsoft Fixed Assets Module Online Course is designed to equip municipal officials, finance practitioners, and system users with the knowledge and practical skills required to effectively manage and control municipal assets within the Munsoft financial system. Through a series of structured learning videos, demonstrations, and practical examples, the course provides a comprehensive overview of how to capture, manage, monitor, and report on fixed assets in accordance with municipal financial management practices.
Fixed assets are long-term tangible resources such as buildings, infrastructure, vehicles, machinery, equipment, and furniture that are used in the operations of an organisation and typically have a useful life of more than one year. These assets must be properly recorded, tracked, and depreciated over time to ensure accurate financial reporting and responsible asset management.
Within municipal environments, the management of fixed assets is particularly important as it supports financial accountability, asset safeguarding, and compliance with municipal finance legislation and accounting standards. The Munsoft Fixed Assets Module provides the tools needed to manage the complete lifecycle of an asset, from acquisition and registration to depreciation, transfer, impairment, and final disposal.
This online course introduces users to the core functionality and processes of the Munsoft Fixed Assets Module through easy-to-follow video lessons. Each video demonstrates how the module operates within the Munsoft system environment, enabling learners to understand both the technical system processes and the underlying asset management principles. The course is structured to guide learners step-by-step through the key components of the module, ensuring that they can confidently perform day-to-day asset management tasks.
Throughout the course, learners will explore topics such as the setup of asset registers, capturing of new assets, categorisation of assets, and assigning asset information such as purchase values, useful life, and depreciation methods. The videos also demonstrate how the system automatically calculates depreciation and updates asset values over time, reducing manual processes and improving accuracy in financial reporting. Automated asset management systems help organisations track assets, generate reports, and manage depreciation schedules efficiently while minimising errors.
In addition to asset registration and depreciation, the course explains how to manage asset movements and changes during the asset lifecycle, including asset transfers between departments, asset improvements, corrections, impairments, and disposals. Learners will also gain insight into year-end procedures and reconciliation processes, which are essential for ensuring that asset registers align with financial records and reporting requirements.
The Munsoft Fixed Assets Module is closely integrated with other financial components of the system, allowing asset transactions to link with accounting records and financial reports. This integration ensures that asset information remains consistent across the financial system and supports accurate budgeting, reporting, and audit processes.
By the end of the course, participants will have a clear understanding of how to use the Munsoft Fixed Assets Module to:
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Maintain a complete and accurate asset register
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Capture and manage new asset acquisitions
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Apply depreciation and valuation methods
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Monitor the movement and status of assets
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Perform asset disposals and corrections
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Prepare for financial reporting and audits
The use of video-based learning allows participants to learn at their own pace while visually following the steps within the Munsoft system interface. This practical approach ensures that learners not only understand the theory behind asset management but can also apply their knowledge directly within the system.
Ultimately, this course aims to strengthen asset management practices within municipalities by empowering users with the skills needed to maintain accurate asset records, improve financial transparency, and support effective decision-making.
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange
This course is designed to equip you with the knowledge and practical skills required to manage one of the most important financial records in any organization – the cashbook.
A well-maintained cashbook ensures accurate financial reporting, supports effective decision-making, and strengthens internal control over cash flow. Throughout this course, you will learn how to:
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Perform bank reconciliations – Match cashbook records with bank statements to identify and resolve discrepancies.
By the end of this course, you will have the confidence to manage cashbook processes professionally and contribute to maintaining transparent and reliable financial records.
This course combines theory with practical exercises to help you apply your learning directly to real-world scenarios. Whether you are new to finance or looking to sharpen your skills, this training will give you the tools needed to master cashbook management.
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange

This course is designed to equip you with the knowledge and practical skills required to manage one of the most important financial records in any organization – the cashbook.
A well-maintained cashbook ensures accurate financial reporting, supports effective decision-making, and strengthens internal control over cash flow. Throughout this course, you will learn how to:
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Capture cashbook transactions – Record receipts and payments accurately and efficiently.
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Authorize transactions – Understand the approval process to ensure compliance and accountability.
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Perform bank reconciliations – Match cashbook records with bank statements to identify and resolve discrepancies.
By the end of this course, you will have the confidence to manage cashbook processes professionally and contribute to maintaining transparent and reliable financial records.
This course combines theory with practical exercises to help you apply your learning directly to real-world scenarios. Whether you are new to finance or looking to sharpen your skills, this training will give you the tools needed to master cashbook management.
- Manager: John Mosweu
- Course creator: Ivor Sealetsa
- Course creator: Vuthlari Shingange

This Course will outline all cashier features in the cashier module. Features are divided into cashier roles namely Administrators, Supervisors and cashiers.
Each role has different authority levels, and therefor will only have access to certain menus. Ideally you don’t want one person to have access to all 3.
The Cashier deals with the capturing of the receipts but can also do enquiries.
The Supervisor deals with the day end procedure of cashing up and checking the audit rolls as well as cancelling receipts.
The Administrator handles the posting of receipts. The receipts will only reflect on the Consumer, Sundry or Vote ledger after receipt posting has been completed.
- Manager: John Mosweu

This course provides municipal advisors and consultants with advanced knowledge and practical skills to effectively manage, review, and support Fixed Asset processes within the Munsoft system. The course is aligned with GRAP standards and focuses on asset lifecycle management, compliance, audit readiness, and data integrity within a municipal environment.
- Manager: John Mosweu
- Course creator: Kerry de Jager

The Business Literacy (BUSL) professional certificate offered by the Institute of Certified Bookkeepers (ICB) is designed to develop learners’ proficiency in effective business communication, both written and verbal, while strengthening essential numeracy skills required in the workplace. The programme equips students with the ability to work confidently with fractions, percentages, ratios, equations, and interest calculations, as well as to measure, analyse, and communicate workplace data accurately. It further covers key areas such as work readiness, professional communication, and practical business numeracy, enabling learners to function effectively in a professional environment. This qualification is suitable for school leavers, with or without Matric, working adults seeking to enhance their skills, entrepreneurs managing their own businesses, and junior office staff requiring foundational competencies. Upon completion, learners are prepared for entry-level roles such as Junior Bookkeeper, Accounts Administrator, Debtors or Creditors Administrator, Payroll Administrator, SARS Returns Clerk, Junior Office Administrator, Receptionist, Office Assistant, Public Relations Officer, or Marketing Administrator, providing a solid platform for career growth in administrative and financial fields.
- Manager: John Mosweu
- Teacher: Obakeng Theron

