Municipal finance operates in an environment of continuous change driven by legislative reforms, system upgrades, audit requirements, service delivery demands, and evolving governance standards. Effective change management is therefore critical to ensure that financial reforms, process improvements, and system implementations are successfully adopted and sustained within the municipality.

This Change Management course is designed to equip municipal finance officials, managers, and system users with the knowledge and practical tools required to manage change in a structured, controlled, and people-centred manner. The focus is on aligning financial processes, systems, and behaviours with municipal objectives while maintaining compliance with applicable legislation such as the MFMA, GRAP, and Treasury regulations.

Participants will gain an understanding of how change impacts financial operations including budgeting, revenue management, expenditure control, reporting, and financial governance. The course emphasises communication, stakeholder engagement, risk mitigation, and user adoption to minimise resistance and ensure continuity of financial services during periods of change.

By the end of this programme, delegates will be better positioned to lead, support, and sustain financial change initiatives that improve efficiency, accountability, and service delivery outcomes within the municipal environment.